Check out the TENANCY HANDBOOK CONTENTS LIST right here-
Spread over about 40 pages with around 30-40 hours of writing already done for you, supplied in an easy to change word document that you can change to your office practices, tweak it to your state legislation and add your brand, to make it yours and keep forever!
Please note that the NZ Version has been amended to suit NZ conditions, and also changed to reflect current and new legislation (after February 2021.
REMEMBER- just remove what isn't applicable or what you don't need, and amend the rest (it's a Word doc!)
Getting Started - What You Must Do First!
Utility Connections - Getting Connected
We can CONNECT you FAST!
Important Condition - Intact Telephone Line
No Cash Policy
Tenant Contents Insurance
Landlord mail and contact
Starting Your Tenancy!
Tenancy Induction
Important Notice about keys issued early
During the Tenancy Induction- we will go through the following with you
Moving into Your Rental Property
Keys
Payment and Lodgement of your Bond
Property Condition Report (Ingoing or move-in inspection report)
During Your Tenancy
General Repairs
Emergency Repairs
Routine Inspections and Photos
Routine Inspection Guide - What we look out for at inspections
Rent Reviews
Lease Renewals
Your Rent Payments
EVICTION will follow if the problem is not fully remedied!
Calendar Monthly Payments
Understanding ‘Rent in Advance’
The National Internet Tenancy Database - Rent Default
Paying Rent- how to pay
Taking Care - Inside the Property
Misplaced Keys
Property Damage
Noise/Disruption
Air conditioners (Heat Pumps- NZ)
No smoking/no vaping policy
Heaters
Fireplaces
Pot Plants
Aquariums
Tenant Painting
Fixtures and Fittings
Smoke Alarms
Picture Hooks
Washing Curtains
House Cracking and Movement
Termites
General Cleaning
Carpet Cleaning
In the Kitchen
In the Wet Areas- Bathroom, Toilet and Laundry
Dealing with Mould
Taking Care - Outside the Property
Water Restrictions
Watering Your Garden and Water Restrictions
Watering Systems
Weeding and Shrub Trimming
Lawn Maintenance
Supplied Hoses/Fittings
Rubbish
Oil Drippage
Parking on Lawns/Gardens
Renting a Property in a Tropical/Wet Climate (remove if not applicable, and this has been removed from the NZ version)
What to Do During Dry Seasons
Rain and Wet Season Maintenance Tips
Tips To Maintain A Cooler Home In The Tropics
Condensation Issues
Renting a Property in a Cold/Wet/Snowy Climate (remove if not applicable)
Condensation
How to Prevent Frozen Pipes
How to Prepare the Inside of Your Home for Winter
How to Prepare the Outside of Your Home for Winter
How to Manage Snow & Ice at Your Rental Property
Heating the Property
Swimming Pools and Outdoor Spas
Pool/Spa Cleaning
Supply of Pool Chemicals
Pool/Spa covers, accessories, equipment and pool furniture
Pool/Spa Fences and Gates
Pets at the Property - Right Expectations
Tenancy Changes
Bond Changing Tenants
Subletting
Property for Residential Use Only
Your Safety - Being Aware
Strata Titles/Body Corporate
Common Property
Parking
Noise and disturbance
Taking responsibility for your visitors
Vacating the Property
Notice in Writing
Ending a Fixed Term
Ending a Non-Fixed (Periodic) Term
Breaking a Fixed Term
How to get your BOND back quickly...
The National Internet Tenancy Database
Getting the Property Ready for Vacating - Checklist
General Items
Inside the Property
Outside the property
If you have a pet
Get Some Help to Get the Property Vacate Ready
Who we use and recommend (tradespeople)
Your Local Community
