Frequently Asked Questions
How do I get the best rent for my property?
What is the application process?
How do I know I am getting a good tenant?
How do you advertise my property?
How long will it take to find a tenant?
What will be covered at the new tenant induction (sign-up process)
What is the bond for? And how much do you take?
How often will I receive the rent funds and when will I receive my statement?
What expenses can you manage on my behalf?
What extra outgoing expenses should I expect?
Does my tenant pay for water usage?
What insurance will I need?
Do I need a tax depreciation schedule?
Do I have to allow pets at my property?
Whose responsibility is it to maintain the smoke alarms?
Do the tenants maintain the lawns and gardens?
Who is responsible for pest control at the property?
Do I need my property termite checked?
What inspections are carried out during the tenancy?
Ingoing condition report
When can I go to the property?
What is the process of lease renewals and rent reviews?
What is the repair process?
What happens if my tenant stops paying rent?
What happens if my tenant breaches their lease?
What happens if my tenant breaks their lease?
What is the tribunal/ court process?
How much notice does my tenant need to give if they are vacating?
What is the process when my tenant vacates?
What legally is wear and tear?
What happens if I want to move back into my property?
What happens if I want to sell my property?
Getting Your Property Ready to Rent
Essential things to do
Outside the property
Our Services - A Comprehensive Look
The management process - What we do
The leasing process - What we do
The marketing process - What we do
What marketing portal platforms do we use?
The lease renewal process - Why it’s important
The lease renewal process - What we do
The routine inspection process - What we do
Vacate inspection process - What we do
Monthly administration process - What we do
The tribunal/ court and attendance process - What we do
The insurance claims process - What we do
Outside the normal duties process - What we do